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End Collection agent harrasment

Many people who fall behind on bills dread going to the mailbox or answering their own phone.  Others are mortified to come into work and mind messages from debt collectors on their desks.  While nothing frees you from a legitimate debt, The FDCPA does protect you from harassing phone calls and abusive collection agents. It even provides precedent for you to sue your creditor for up to $1,000 if they violate these rights.  Below you will learn how to stop harassing phone calls and force your debt collectors to treat you with the respect you deserve.

A few starting points for your information are that:
  • a debt collector can not communicate with you via postcard
  • use any language or symbol on the envelope that the communication is from a debt collector  
  • Must inform you that they are a debt collector trying to collect a debt
  • Tell you that  nonpayment of any debt will result in the arrest or imprisonment of any person or the seizure, garnishment, attachment, or sale of any property or wages of any person unless such action is lawful and the debt collector or creditor intends to take such action
  • use false or deceptive means to collect a debt or obtain information about a consumer

The next thing that we will focus on is stopping harassing phone calls.  The FAIR DEBT COLLECTION PRACTICES act sets strict guidelines for when and where a debt collector can call you. 
The FDCPA §  805  states that a debt collector can not call you:
  • Before 8a.m or after 9p.m your local time
  • Your place of work if they know your employer prohibits such calls
  • If you have informed them to call your attorney
  • If you have informed them to conduct all communication via mail

The best way to inform your creditors that they may not call your home/office etc is via USPS certified mail.  This way you posses a signed receipt of the letter.  You may find a sample letter to send to your collection agent here.

After the debt collector has received this letter they may call you ONCE to inform you that they will no longer be contacting you via telephone, That they are ceasing their efforts or that they intend to invoke a specific remedy.

I should mention that you can prohibit a collection agent from contacting you AT ALL. However, if the debt is legitimate and not past the statute of limitations, you may find that the collection agent will file suit against you since it is their only avenue.  I will stress that this is when you inform the collection agent not to call you OR  send you letters. 

In any of your communication with debt collectors should know that FDCPA § 806 prohibits them from  abusing, harassing or oppressing you. 

Debt collector can not:

(1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.

(2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.

(3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 603(f) or 604(3)1 of this Act.

(4) The advertisement for sale of any debt to coerce payment of the debt.

(5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.

(6) Except as provided in section 804, the placement of telephone calls without meaningful disclosure of the caller's identity.

I breifly touched on the fact that you can sue your debt collectors for up to $1,000 for FCRA and FDCPA violations. For more information on this click here

As I said before the FDCPA is a incredibly important document and should be read by everyone. While I have touched on a few sections on this page, You have many more rights gaurenteed to you by the FDCPA.  The full version of the FCRA (about 10 easy to read pages) can be found here

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